At HP Sportsware, we are committed to delivering your orders quickly and safely. This page outlines our shipping processes, delivery times, and important notes to ensure a smooth experience.
Standard Shipping Times
- NCR (Philippines): 1–2 business days
- Luzon: 2–3 business days
- Visayas: 3–5 business days
- Mindanao: 5–7 business days
- Island Locations: Up to 30 business days
- Thailand & Indonesia: 3–7 business days (depending on city and local carrier availability)
Rush Orders
Rush orders typically take 2–3 business days for domestic shipments, depending on the destination. Please contact us prior to placing a rush order to confirm availability.
International Shipping
We also ship internationally outside the Philippines, Thailand, and Indonesia. International shipments usually take 7–21 business days, depending on the destination and shipping carrier.
Important: Shipping costs and customs fees may vary by country. For accurate shipping quotes and delivery estimates, please contact us at info@hpsportsware.com before placing your order.
Pre-Orders & Backorders
Some items may be available for pre-order or may go on backorder due to high demand or limited stock.
Pre-order items will be shipped as soon as they are available.
Backordered items will be shipped when stock is replenished.
You will receive an email notification with your expected shipping date.
Tracking Your Order
Once your order has been shipped, you will receive an email containing a tracking number provided by the shipping carrier. Please use this number to monitor your package’s status.
Disclaimer
HP Sportsware is not responsible for lost, stolen, or damaged packages once they have been handed over to the shipping carrier.
Delivery times are estimates and may vary due to factors outside our control, including carrier delays, customs processing, and public holidays.
For any shipping concerns, please contact us at info@hpsportsware.com.